According to Beebe there are a few strategies I can try to improve my intercultural communication competence (2011):
- Develop an appropriate knowledge: taking the time discover how others use communication codes (verbal and nonverbal). Asking questions and listening, all the while taking in cues about their norms, roles, and rules.
- Develop motivation: to develop a desire to improve from within. Be mindful of cultural differences and use self-talk when uncomfortable feelings arise.
- Develop skill: to increase awareness to the communication behaviors of others and adapt one's behaviors in order to increase communication effectiveness (other-oriented). Being aware of the thoughts, perspectives, and emotions of others when I am communicating.
Beebe, S. A., Beebe, S. J., & Redmond, M. V. (2011). Interpersonal communication: Relating to others (6th ed.). Boston, MA: Allyn & Bacon.
I never thought of motivation. It makes sense though because communication first starts within. You cannot improve communication unless you start with yourself. Thanks for pointing it out!
ReplyDelete